Privacy policy

At Paris Affaires, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the rights available to you.

1. Information We Collect

When you visit our website, place an order, contact us or use our services, we may collect information such as:

  • Full name
  • Billing and delivery address
  • Email address
  • Telephone number
  • Order and transaction details
  • Payment-related information
  • IP address and device information
  • Browser and website usage information
  • Communications you send to our support team

We do not normally store full payment-card details. Payments are processed securely by our authorised payment service providers.

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfil orders
  • Confirm and manage payments
  • Arrange shipping and delivery
  • Handle returns, cancellations and refunds
  • Provide customer support
  • Prevent fraud and unauthorised transactions
  • Improve our website and services
  • Maintain business and accounting records
  • Comply with legal and regulatory obligations
  • Send service-related communications about your order

Where permitted, we may also send marketing communications. You can unsubscribe from marketing messages at any time.

3. Payment Information

Payments may be processed by third-party payment service providers, including supported payment methods such as cards, bank payments, iDEAL | Wero, or other options displayed at checkout.

These providers process payment information according to their own privacy and security policies.

Paris Affaires may receive limited transaction information, such as:

  • Payment status
  • Transaction reference
  • Payment method
  • Amount paid
  • Refund status

We do not sell your payment information.

4. Sharing Your Information

We may share necessary personal information with trusted service providers where required to operate our business, including:

  • Payment processors
  • Banks and financial institutions
  • Delivery and courier companies
  • Warehousing and fulfilment providers
  • Website and hosting providers
  • Fraud-prevention services
  • IT and technical service providers
  • Professional advisers
  • Government or regulatory authorities where legally required

We only share information that is reasonably necessary for the relevant purpose.

5. International Data Transfers

Because Paris Affaires serves customers internationally, personal information may sometimes be processed or transferred outside your country.

Where required by applicable data-protection law, we take appropriate measures to protect personal information during international transfers.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Keep the website functioning correctly
  • Remember preferences
  • Maintain shopping-cart functionality
  • Analyse website performance
  • Prevent fraud
  • Understand how customers use our website

Where required by law, non-essential cookies will only be used after obtaining appropriate consent.

More information may be provided in our separate Cookie Policy.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including:

  • Completing transactions
  • Providing customer service
  • Maintaining financial and tax records
  • Resolving disputes
  • Preventing fraud
  • Meeting legal obligations

Retention periods may vary depending on the type of information and applicable law.

8. Data Security

We use reasonable technical and organisational measures to protect personal information against:

  • Unauthorised access
  • Loss
  • Misuse
  • Disclosure
  • Alteration
  • Destruction

However, no online service or electronic transmission method can be guaranteed to be completely secure.

9. Your Privacy Rights

Depending on your country or region, you may have rights relating to your personal information, including the right to:

  • Request access to your information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Restrict certain processing
  • Object to certain uses of your data
  • Request data portability
  • Withdraw consent where processing is based on consent
  • Opt out of marketing communications

Some rights may be limited where we are required to retain information by law or for legitimate business purposes.

10. European and UK Customers

Customers in the United Kingdom, European Economic Area and other applicable jurisdictions may have additional rights under relevant privacy laws, including the UK GDPR and EU GDPR.

Where required, we process personal information based on one or more lawful grounds, including:

  • Performance of a contract
  • Legal obligations
  • Legitimate business interests
  • Consent

11. Children's Privacy

Our services are not intended for children who are not legally able to enter into online purchase agreements.

We do not knowingly collect personal information from children where this would be prohibited by applicable law.

12. Third-Party Links

Our website may contain links to third-party websites or services.

Paris Affaires is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements or business practices.

The latest version will be published on our website with an updated revision date.

14. Contact Us

For questions about this Privacy Policy or how your personal information is handled, please contact:

Paris Affaires
16 Manora Road
Northwich
CW9 5PF
United Kingdom

Email: support@parisaffaires.store
Phone: +44 7772 210855